FAQ

Frequently asked questions

Where do you ship from?

A warehouse in the United States. Standard delivery is 5–8 business days after a 1–2 day processing window.

Do you ship outside the US?

Not yet. We're US-only while we get delivery times where we want them.

How do I know what size to order?

Every clothing product page lists flat measurements in inches — chest, length, and waist where relevant — plus the size the model is wearing. Measure a garment you already own and love, and match it. If you're between sizes on a fitted piece, size up.

Is your makeup cruelty-free?

Our cosmetics suppliers state that their products are not tested on animals. We list what each supplier confirms on the product page rather than making a blanket claim for the whole store.

Can I return makeup?

Only if it's unopened and the seal is intact. Once a cosmetic has been opened we can't resell it, so we can't take it back.

When do new products drop?

Every Friday. A small batch of pieces, announced on TikTok first and added to the New In collection the same morning.

Something sold out. Will it come back?

Sometimes. Restocks depend on the supplier, so we can't promise one. Email us the product name and we'll tell you honestly whether it's coming back.

Can I change or cancel my order?

Yes, if it hasn't shipped. Email hey@daisydrip.com as soon as you can — once it's with the carrier we can't pull it back.

My order hasn't arrived. What now?

Check the tracking link in your shipping email first. If tracking hasn't moved in 7 days, email us your order number and we'll open a claim with the carrier and sort out a replacement or refund.